Efficient

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:( aww. so sad. i thnk edm has a phone number? would you consider calling them? i know it's probably too expensive -- maybe pm me your order number and i can call them from here?
is there a number? i search the whole webbie cant find! Help~!!!!!!!!!!
Actually, I don't know if this stil lworks: http://www.fatwallet.com/forums/retailerratings/displaystore.php?storeid=1915 it says it's just a voice message phone number...

You're right. I don't see any other number on the website either. :(
Aw... I hope you get this problem solved soon.
Or you could try this one: http://www.epinions.com/msg/show_~threads/cat_id_~10/id_~10302/forum_id_~342/pp_~1 That was back in 2006, though, so I don't know if it still works or not. I thoguht I read on the EDM blog, that they had a phone number... maybe google everyday minerals phone number? that's what I've been trying to do.
liz, eryn replied, but she says cant locate to correct it before its shipped T.T i hope she's joking..

:( Sorry! How many apartments are in your bf's complex? Is it possible taht they can still find it with the right name on it?


thanks caroline and daize.....

=( each level has 6 units, they got like at least 14 levels? i cant remember which is the highest storey, but we've a friend on the 14th.

i only hope that it even gets to the guard house of his condominium, then we might have a chance of finding it there..

but most likely it would get flagged down at the postal centre already.. cos the address is not right and they can't despatch it out..

were you able to get through that line to the shipping dept?
I hope that you get your order! Let me know how you like the flat top brush. I have heard some good things about it but I haven't bought one yet.
sweetie.. i wish i can tell u how good the brush is...... ='(
Awwwww....I am so sorry this happened to you! I've goofed up on an order form before, but I live out in the boonies, so the PO's pretty much know who we are and all that stuff. All I can think of is try getting a hold of the PO in your area and give them the info on where the package is coming from and the info you put on the shipping addy and see if they can keep an eye out for it, or have a note to remind them of your package. Also, you can try getting a hold of your bf's appartment/condo manager and tell them about the expected package as well. I think packages take about 1-1.5 weeks to get there to Singapore. I sent Sue a package and it took 7 or 8 days with standard (cheapie) International mail...I'm just one state away from EDM. I hope you get your goodies!
thanks moosie... =]

i'll try to let the security guards and the condo manager in on the information of the package and call up the postal centre as well to see if there's ways to claim the address-wrong-packages.

i thought sue is in msia? LOL. i dunno why, but i had the impression she's in msia.

any idea the area code of texas? liz found me two numbers online, i'm gonna try calling. but i dunno how to do that with a house phone! my cell phone is dead, charger in office T_T

D'oh! yes, Sue is!!!!!!!!!!! LMAO My head is not together today. scratch what I said...got cornfused since I just sent something out to Ann (Singapore) this morning.

Austin area code is 512

you'll want to dial 001 + 1 + 512 (area code) and then the last 7 digits (local US number).

I hope that helps. =)

yep ann is in sg lol. she's pretty near my area too.

OH! i dial directly 512-351-9725 no wonder can't get through.

That's pretty cool! Are you both in easy distance?? (might be neat if you gals are both wanting goodies from the same mmu company...save on shipping!)

Yeah, try 001-1-512-351-9725 ...that should get you thru. =)

hmmm about 15 minutes travel away.

i'm nearest to sugarette though, i think if i scream out of the window about my frustration with the package now, she might hear me =P she's in my neighborhood.
I read the 1st half of your post puzzled at why u were upset at their efficiency!! Aww poor girl, u must be going crazy, edm order status can change to 'shipped' real quick. If only the apt no. is missing, probably it can still make it to your bf's apartment complex? The girls have given you good ideas to call singpost and inform the apt staff. So did u get through to edm? Let us know how it goes. Hope u can catch yr package!
wow apple, u wake early man!

i gotta call that paya lebar singpost centre i guess. but likely they would brush me off and laugh at this silly dodobird.

they replied once,

"I'm very sorry, but we were not able to correct the address before it shipped. Is there any way the package will still reach you?"

no duh.

T_T singapore is tiny, but the postal system is centralized.. not like moosie's postman who knows her by her name T_T

15 minutes isn't too bad. I thought sugarette was in canada for some reason. I'm all messed up today, aren't I?? LMAO You are pretty lucky to have gals nearby to split orders with. =)

LOL i thought its morning at your side? well actually its morning at my side too HA! *rub my face in pillow*

tata, off to bed.

my bf says he's pay for half of the package if i need to reorder, since he's the clever boy who didn't put the correct address in paypal ON PURPOSE due to certain Privacy Issues he has. *pull hair* what's more private than credit cards numbers which he already has in paypal? 0.o

*shake head*

off to bed. ciaoz

friday nite n cant bear to go slp yet haa. also i work odd hrs so my schedule is irregular :) often c u post real late, u work nites?

mmm i also feel singpost wont be too helpful, from past experiences with vpost n singpost, they r slow at responding n not too smart. but must try try la. i'm just hoping for u that since there's yr apt name on it, they will deliver there at least? Or oh oh they might return to sender?? ask edm to look out for a return package too, and give them yr correct addy so if that happens they can send it to u. Or they might even send another one out to you?? i hear edm is pretty nice.

yeah if i wanna use another addy i usually dont use paypal, i've encountered being unable to change the addy b4.

It's actually 1:35 PM (or 13:35) here. lol So, I'm in the afternoon time now. =D

Get some rest, and hopefully the stress will go down a bit. I'm hoping everything works out and IMO your bf should cover the entire package. heehee *men* silly guys! I've had hubby do an order for me with a mmu order and he placed our street address on the order! *sheesh* Out here, they don't deliver USPS...we're too far out in the boonies...so, that was a lot of fun, having to "catch" the PO while they were actually opened (they also close early out here) just so I could get my goodies...it took 3 more days than if he would have just used our PO Box. LMAO!

nitey nite hon. =D

Awww hon, I totally understand your frustration, I really hope you can work something out,

like talking to someone in your post office, tell him/her to contact you if a package from EDM arrive, is it possible? if you don't mind leaving a note with your address in the post office...

hrmm...I only can wish you good luck, girl...hope you don't get too upset anymore.

Oh, I hope everything works out fine and you get your package.

That thing with the Paypal address and EDM also happened to me. I couldn't send my EDM package using Paypal even if I put in my cousin's USA address in it. I had to do everyhting over and just use my CC just so I could ship it out to her.

i used to work nitelife ^^ now i work in weddings, 1pm to 9pm.

ya lor.. being under ah gong's umbrella, the people usually gets lazy and ming ze bao shen. haiz.

what you do for a living? irregular hours sounds very tiring.
LOL. i got another email from them which i'm quite baffered and dun dare to hold high hopes.. updates in the entry =]
thankie inan =)

i dun think they'll help me..
cos the post office system here is centralized, i guess they would not be as personalized and helpful as those post office for smaller towns.

yup, i'm less upset after i wake up . cos i had a very lame dream earlier LOL.


thx nikki!

grrrrr. whats with the US system.. so many things so difficult and shipping so ex. and beautiful aromaleigh dun ship out =_=

i open asia shop u come buy from me k, i make the system easier k LOL. *dreaming in broad daylight*

Awww, well I do hope everything ends up working out. One good thing about EDM though, is they usually will resend packages out. Hopefully, if you don't get yours, they'll reship. *hugs*

Ah I see, 1 to 9 pm, nice hrs, I'm not a morning person hahaa! Family biz, so no choice, gotta werk when required to, but it's not too bad :)

But yr bf is too funny to not wanna reveal his addy on paypal but dont mind giving his cc info haaaa, yeah he really shd cover half, if not all the cost!!

Lol agree with pinkapple, your bf should pay for BOTH order lol. I wonder if EDM would offer refund??
moosie................. T_T

Hi Joyce,

There was no way to get to your package; it was literally out the door. If it is returned to us, we will gladly re-send it.

Eryn
Client Services

i think they will only resend if its not my fault. boyfren does not agree. i told him all the girls thinks he should bear the responsibility too. he says, find a guys opinion to be fair. LOL who else but koren would be in this kinda community?!

oh, so sorry to hear this.

hope your package at least will return to EDM, and re-ship to you. (just can't believe they shipped your package in 5 hours, oops!) I understand your bf's feeling to keep his privacy but mmmm.....

haha i've been breathing down his neck every few hours, so he says if i don't get the package back, he'll pay for the whole package again LOL.

ha.. own family's biz is lidat de la =] i've a fren who has to work weird timings at times too, but sadly, those times are not appreciated, but sometimes when he is tardy, he'll get scolded. sometimes i get really pissed w that =S
nope they won't, they'll ship back to me if it gets back to them though =)
i can't believe either! a medium sized company that has so many layers of communications, i'm really surprised that the package is not processed in 5 hours but Out Of the Door in 5 hours!

haha boyfren is cleverer and more street smart than me at most times, but sometimes his common sense is not very common LOL. i guess that's probly what's unique about him that i'm drawn to him LOL!
LOL! love your words; his common sense is not very common ! I totally agree with you. unique means attractive, hey?
Hopefully, they will get the package back (if you don't receive it).

Arrr! Tell your boyfriend that my hubby + my furry sons Aidan, Keegan & Orion all agree that he should buy you another package. heeehee --PS: Don't tell him my sons are "furry". LMAO!
lol btw, i happen to noe of a guy name aidan so the first time i noe tt your son's name is aidan, i was like ... lol...

hope orion recovers fast! i'm sure he'll still be a handsome lady hunter star as always, like his name =)
Heehee!!!! Yeah, I used a baby names book to name each of my furry sons! =P Orion is doing really well. So, it looks like we'll be focusing mainly on his diet and see what the vet thinks too. *hugs*

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